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Slack

Connecting to Slack sends a notification every time someone submits a form on a Hexus product tour. To set up the notifications:

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a. Workflows

Contact us at team@hexus.ai to enable any other notifications. e.g:

  1. Notify when your team member creates a new flow
  2. Get a daily summary of the most popular flows

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HubSpot

Hexus enables seamless integration with HubSpot to optimize lead capture and management from interactive product tours. By connecting your Hexus account with your HubSpot portal, you can automatically capture and manage leads generated from Hexus tours.

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a. How to integrate

Connect to HubSpot through the integrations page and grant the required permissions. Once integration is complete, check if new Hexus property (Hexus URL) is created.

Contact us at team@hexus.ai for any other properties.

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b. Workflows

  1. Lead Capture: Hexus automatically creates a contact in HubSpot whenever a lead fills a Hexus form. Remove any filters from your contacts table to view the newly created contacts. Learn more on how to add a form here.
  1. Custom forms: Embed custom HubSpot forms within Hexus tours to collect lead information seamlessly. Learn more here.
  1. Landing pages: Embed iframe on to HubSpot landing pages directly. You can also create and run an A/B test on your landing page, and embed variants of a product tour. Hexus collects key metrics such as the number of viewers, completion rate, and click-through rate for each product tour. Analyze this data in conjunction with your HubSpot A/B test results to maximize conversion rates and customer engagement.
  2. Email sequences: Embed Hexus tours into your email sequences for new feature announcements, onboarding, lead nurture, and more. You can personalize your tour using name and email variables in Hexus & HubSpot. Learn more about personalization here. More on how to use Hexus tours in email sequences here.

Contact us at team@hexus.ai to enable any other workflows. e.g: Activity tracking.

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Zapier

Hexus directly integrates with Zapier, allowing leads captured from your demo to be sent to any third-party app.

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a. How to integrate

  1. Click on “Integrations” in the left-hand menu of your Hexus account.
  2. Choose the Zapier integration and click on the “Connect” button.
  3. You will be provided with an API key, which is only displayed once. Make sure to copy this key, as you will need it to connect the Hexus app within Zapier.
  4. In your Zapier account, create a new Zap and select Hexus as the trigger app. When prompted, paste the API key you copied from Hexus to establish the connection.

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b. Additional Workflows

  • Notify your team members when a new flow is created
  • Receive a daily summary of the most popular flows
  • Pass additional data from Hexus to Zapier

If you would like to enable any of these optional workflows or have any further questions, please contact our support team for assistance.

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c. Sample response

Form Details EmailForm Details DescriptionHexus URLEmailCreation Timestamp
test@test.comJohn Doehttps://app.usehexus.com/flow/rich-hexus-tourtest@test.com2024-03-17T23:40:17.664Z

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Wistia

You can seamlessly publish your Hexus videos to Wistia. View the tour below to learn how to connect to Wistia:

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Salesforce

A Salesforce integration is coming soon to Enterprise plans only. Check out this page to get the latest updates.

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Clearbit

Utilize your existing Clearbit integration to seamlessly enrich your existing demo data when sent back to you. Contact us to incorporate your API key, and get back enriched data. Native Clearbit integration coming soon.

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Mixpanel/Segment/Google Analytics

Leverage your existing analytics integration to effortlessly send data back to you. Insert your track code or API key, and it will autonomously route your data back to your preferred destination. Native integrations coming soon.

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Intercom

Hexus videos can be downloaded as MP4 and added to your Intercom articles. However, you can embed Hexus videos as iframes into Intercom’s custom answers.

To get started, follow these steps:

  1. Create a Messenger App:
    • Log in to the Intercom Developer Hub.
    • Set up a new Messenger app in the Canvas Kit using the Sheets mode. This allows you to embed iframes within the Messenger.
  2. Configure the App:
    • Use the provided documentation for Canvas Kit to configure your iframe settings. This will involve specifying how your Hexus videos are loaded within the Messenger window.
  3. Publish and Install the App:
    • Publish the Messenger app and install it into your customer’s Intercom workspace.
  4. Add to Workflow:
    • In the Intercom workspace, go to the custom answers section.
    • Add the Messenger app to the workflow using the “Send an app” action.
    • Users will interact with Hexus videos directly within the Messenger window via the iframe.
  5. Test and Refine:
    • Ensure everything works seamlessly by testing the integration in different scenarios and refine as needed.

For detailed implementation, refer to the Intercom Developer Hub and Canvas Kit documentation.

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Google drive

You can now export your text-based stories and all your Hexus Hive chats to your Google Drive now!

This will help you easily organize all your stories and chats in one place and you share it with team members who are not on the platform. 

Here’s how you can do it - 

  • Go to the integrations button on the left panel and click on ‘Connect Now’ on the Google Drive page 
  • Login with your primary email - this account is where all your documents will be stored
  • You can now export your Hexus stories on this account!

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Youtube

Publish all your demos and videos created on Hexus directly on Youtube. This will help you to get - 

  • Streamlined workflow: Save time by uploading content directly to YouTube without needing to download and upload separately. 
  • Wider audience: Reach a broader audience by sharing your demos and videos on YouTube. 
  • Increased visibility: Improve your content’s visibility through YouTube’s search and recommendation algorithms.  
  • Content sharing: Easily share your demos and videos through YouTube links across various platforms and social media.

Here’s how you can do it - 

  • Go the integrations button on your left panel 
  • Click on ‘Connect now’
  • Log in with the Google Account that has the primary access to your YouTube account
  • You can now export your content on YouTube directly!

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Google Workspace

Hexus is your all-in-one collaborative platform to create demos, videos, guides, and more.

With our Google Workspace integration, you can now supercharge collaboration directly within Docs, Sheets, and Slides.

How it works:

  1. Simply paste any existing Hexus Flow, Multiflow, or Showcase link into your Google Docs, Sheets, or Slides.
  2. Hexus will automatically convert the link into a smart chip — making your documents more interactive and contextual.

What you can do with it:

  1. Hover over the smart chip to see a rich preview of the Hexus content without leaving your document.
  2. Collaborate seamlessly by sharing and discussing product demos directly inside your Google Workspace.

Make your documents actionable and visually richer for internal teams and external stakeholders.

This integration ensures that your Hexus content stays embedded naturally into your workflow — boosting efficiency, context, and collaboration.

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GitBook

Supercharge your documentation with on-brand interactive product demos, tutorials created in minutes.

Here’s how you can do it -

  • Just paste a Hexus Flow or Multiflow URL into your GitBook documentation and the integration will automatically render it as an interactive product demo
  • To configure, navigate to https://app.gitbook.com/integrations/hexusai and click the install button to get started. Choose the appropriate options in the installation flow to install Hexus in one or more spaces across your GitBook organization

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Marketo

Hexus provides seamless lead data integration with Marketo Engage using its REST APIs. It securely transfers new or updated lead information, leveraging the Sync Leads API for efficient, batch “upsert” operations that prevent duplicates. The integration is designed to respect Marketo’s API limits and ensure reliable data delivery through robust error handling.

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How to integrate?

To enable this integration, your Marketo administrator will need to perform a few one-time setup steps within your Marketo Engage account. These steps will grant Hexus the necessary permissions to interact with your Marketo Lead Database.

Please follow these instructions carefully:

Step 1: Create an API-Only Role in Marketo

  1. Log in to your Marketo Engage account as an Administrator.
  2. Navigate to Admin > Users & Roles > Roles.
  3. Click New Role.
  4. Give the role a descriptive name, such as “Hexus Integration Role”.
  5. Under Permissions, expand Access API and ensure the “Access API” checkbox is selected.
  6. Crucially, under Lead Database, select at least the “Read-Write Lead” (or “Read-Write Person”) permission. This grants Hexus the ability to create and update lead records.
  7. Click Create.

Step 2: Create an API-Only User in Marketo

  1. Still in the Admin area, navigate to Users & Roles > Users.
  2. Click Invite New User.
  3. Enter a descriptive Email Address, First Name (e.g., “Hexus”), and Last Name (e.g., “API User”).
  4. Click Next.
  5. On the next screen, ensure the “API Only” checkbox is selected.
  6. From the list of roles, select the “Hexus Integration Role” you created in Step 1.
  7. Click Next, then Send to complete the user creation.

Step 3: Create a LaunchPoint Custom Service for Hexus

  1. In the Admin area, navigate to Integration > LaunchPoint.
  2. Click the New dropdown menu and select New Service.
  3. Provide a Display Name for the service (e.g., “Hexus Integration Service”).
  4. For Service, select “Custom”.
  5. Add a brief Description (e.g., “Integration for Hexus SaaS application”).
  6. From the API Only User dropdown, select the “Hexus API User” you created in Step 2.
  7. Click Create.

Step 4: Obtain and Provide Credentials to Hexus

Once the custom service is created:

  1. In the LaunchPoint list, find your newly created “Hexus Integration Service” and click View Details.
  2. Copy the Client ID and Client Secret displayed on this screen.
  3. Next, navigate to Admin > Integration > Web Services.
  4. Under the REST API section, locate and copy the Endpoint URL (this is your Marketo Identity URL).
  5. Enter the Client ID, Client Secret and Endpoint URL on the Hexus integrations page. Your dedicated Hexus account manager can enable the integration for you.

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Google Analytics

Hexus provides tracking for the following critical events across all Hexus flows:

  1. Page Views: Capturing when users view specific flows and product videos hosted  by Hexus.
  2. Steps Viewed: Tracking when users navigate to and view individual steps within a Hexus flow.
  3. Steps Clicked: Recording user interactions such as clicks in a Hexus flow.

These events will be structured to provide meaningful data within your Google Analytics 4 property, allowing for detailed analysis of user engagement and progression through your product.

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Integration Setup: Enabling Your Google Analytics Tracking

To activate this integration, Hexus requires specific configuration details from your Google Analytics 4 property.

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1. Providing Your Google Analytics Measurement ID (Basic Tracking)

For fundamental client-side tracking of Page Views, Steps Viewed, and Steps Clicked, you will need to provide your Google Analytics 4 Measurement ID. This ID directs all client-side events from Hexus to your specific GA4 property.

Action Required: Please provide your Google Analytics 4 Measurement ID on the Integrations page within the Hexus app at the following link: https://app.usehexus.com/integrations

How it Works: Once your Measurement ID is configured, the Hexus application will dynamically initialize its client-side analytics to send these events directly to your designated Google Analytics 4 property. This ensures that all browser-based interactions are captured and attributed to your GA4 (Google Analytics) account.

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2. Providing Your Google Analytics Measurement Protocol API Secret (Advanced Tracking)

For advanced analytics tracking, such as precise conversion rate measurement and reliable capture of initial page views from server-side rendered pages, we will utilize the Google Analytics 4 Measurement Protocol. This server-to-server communication method offers enhanced accuracy and resilience against client-side limitations like ad-blockers. To enable this, you must provide an API Secret from your Google Analytics 4 property.

Action Required: Please generate an API Secret within your Google Analytics 4 property and provide it to us.

Instructions to Obtain Your API Secret:

  1. Log in to your Google Analytics 4 account.
  2. Navigate to the Admin section (usually found in the bottom-left corner).
  3. In the “Property” column, click on Data Streams.
  4. Select the relevant Web data stream for your Hexus integration.
  5. Under the “Google tag” section, find and click on Measurement Protocol API secrets.
  6. Click the “Create” button to generate a new API secret.
  7. Copy the generated API Secret string.
  8. Enter this API Secret in the Hexus integrations page. Your dedicated Hexus account manager can enable the integration for you.

How it Works: With your Measurement ID and API Secret, the Hexus backend will be able to send server-side events (e.g., initial page views for server-rendered pages, or conversion events completed on the server) directly to your Google Analytics 4 property. This ensures that your analytics data is comprehensive and accurately reflects user activity, even for events that originate outside the client’s browser. We will ensure that these server-sent events are correctly attributed to user sessions by including necessary identifiers like client_id and session_id from user cookies.

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Event Details 

Here’s a breakdown of the event names and parameters we plan to send.

  • Page Views:
    • Event Name: page_view
    • Parameters: page_location (full URL), page_title (page title), client_id, session_id, engagement_time_msec (for server-side).
    • Mechanism: Initial page views on server-rendered pages will be sent via GA4 Measurement Protocol. Subsequent client-side navigations will be tracked via getanalytics.io.
  • Steps Viewed:
    • Event Name: step_viewed
    • Parameters: flow_name, step_number, page_location.
    • Mechanism: Client-side tracking of events in browser, directly sent to your GA4 account
  • Steps Clicked:
    • Event Name: step_clicked
    • Parameters: flow_name, step_number, page_location.
    • Mechanism: Client-side tracking of events in browser, directly sent to your GA4 account