Integrations
Hexus has integrations with many commonly used tools. We’re committed to making customer enablement content easy and accessible.
Slack
Connecting to Slack sends a notification every time someone submits a form on a Hexus product tour. To set up the notifications:
a. Workflows
Contact us at team@hexus.ai to enable any other notifications. e.g:
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Notify when your team member creates a new flow
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Get a daily summary of the most popular flows
HubSpot
Hexus enables seamless integration with HubSpot to optimize lead capture and management from interactive product tours. By connecting your Hexus account with your HubSpot portal, you can automatically capture and manage leads generated from Hexus tours.
a. How to integrate
Connect to HubSpot through the integrations page and grant the required permissions. Once integration is complete, check if new Hexus property (Hexus URL) is created.
Contact us at team@hexus.ai for any other properties.
b. Workflows
- Lead Capture: Hexus automatically creates a contact in HubSpot whenever a lead fills a Hexus form. Remove any filters from your contacts table to view the newly created contacts. Learn more on how to add a form here.
- Custom forms: Embed custom HubSpot forms within Hexus tours to collect lead information seamlessly. Learn more here.
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Landing pages: Embed iframe on to HubSpot landing pages directly. You can also create and run an A/B test on your landing page, and embed variants of a product tour. Hexus collects key metrics such as the number of viewers, completion rate, and click-through rate for each product tour. Analyze this data in conjunction with your HubSpot A/B test results to maximize conversion rates and customer engagement.
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Email sequences: Embed Hexus tours into your email sequences for new feature announcements, onboarding, lead nurture, and more. You can personalize your tour using name and email variables in Hexus & HubSpot. Learn more about personalization here. More on how to use Hexus tours in email sequences here.
Contact us at team@hexus.ai to enable any other workflows. e.g: Activity tracking.
Zapier
Hexus directly integrates with Zapier, allowing leads captured from your demo to be sent to any third-party app.
a. How to integrate
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Click on “Integrations” in the left-hand menu of your Hexus account.
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Choose the Zapier integration and click on the “Connect” button.
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You will be provided with an API key, which is only displayed once. Make sure to copy this key, as you will need it to connect the Hexus app within Zapier.
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In your Zapier account, create a new Zap and select Hexus as the trigger app. When prompted, paste the API key you copied from Hexus to establish the connection.
b. Additional Workflows
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Notify your team members when a new flow is created
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Receive a daily summary of the most popular flows
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Pass additional data from Hexus to Zapier
If you would like to enable any of these optional workflows or have any further questions, please contact our support team for assistance.
c. Sample response
| Form Details Email | Form Details Description | Hexus URL | Creation Timestamp | |
|---|---|---|---|---|
| test@test.com | John Doe | https://app.usehexus.com/flow/rich-hexus-tour | test@test.com | 2024-03-17T23:40:17.664Z |
Wistia
You can seamlessly publish your Hexus videos to Wistia. View the tour below to learn how to connect to Wistia:
Salesforce
A Salesforce integration is coming soon to Enterprise plans only. Check out this page to get the latest updates.
Clearbit
Utilize your existing Clearbit integration to seamlessly enrich your existing demo data when sent back to you. Contact us to incorporate your API key, and get back enriched data. Native Clearbit integration coming soon.
Mixpanel/Segment/Google Analytics
Leverage your existing analytics integration to effortlessly send data back to you. Insert your track code or API key, and it will autonomously route your data back to your preferred destination. Native integrations coming soon.
Intercom
Hexus videos can be downloaded as MP4 and added to your Intercom articles. However, you can embed Hexus videos as iframes into Intercom’s custom answers.
To get started, follow these steps:
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Create a Messenger App:
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Log in to the Intercom Developer Hub.
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Set up a new Messenger app in the Canvas Kit using the Sheets mode. This allows you to embed iframes within the Messenger.
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Configure the App:
- Use the provided documentation for Canvas Kit to configure your iframe settings. This will involve specifying how your Hexus videos are loaded within the Messenger window.
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Publish and Install the App:
- Publish the Messenger app and install it into your customer’s Intercom workspace.
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Add to Workflow:
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In the Intercom workspace, go to the custom answers section.
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Add the Messenger app to the workflow using the “Send an app” action.
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Users will interact with Hexus videos directly within the Messenger window via the iframe.
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Test and Refine:
- Ensure everything works seamlessly by testing the integration in different scenarios and refine as needed.
For detailed implementation, refer to the Intercom Developer Hub and Canvas Kit documentation.
Google drive
You can now export your text-based stories and all your Hexus Hive chats to your Google Drive now!
This will help you easily organize all your stories and chats in one place and you share it with team members who are not on the platform.
Here’s how you can do it -
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Go to the integrations button on the left panel and click on ‘Connect Now’ on the Google Drive page
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Login with your primary email - this account is where all your documents will be stored
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You can now export your Hexus stories on this account!
Youtube
Publish all your demos and videos created on Hexus directly on Youtube. This will help you to get -
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Streamlined workflow: Save time by uploading content directly to YouTube without needing to download and upload separately.
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Wider audience: Reach a broader audience by sharing your demos and videos on YouTube.
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Increased visibility: Improve your content’s visibility through YouTube’s search and recommendation algorithms.
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Content sharing: Easily share your demos and videos through YouTube links across various platforms and social media.
Here’s how you can do it -
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Go the integrations button on your left panel
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Click on ‘Connect now’
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Log in with the Google Account that has the primary access to your YouTube account
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You can now export your content on YouTube directly!
GitBook
Supercharge your documentation with on-brand interactive product demos, tutorials created in minutes.
Here’s how you can do it -
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Just paste a Hexus Flow or Multiflow URL into your GitBook documentation and the integration will automatically render it as an interactive product demo
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To configure, navigate to https://app.gitbook.com/integrations/hexusai and click the install button to get started. Choose the appropriate options in the installation flow to install Hexus in one or more spaces across your GitBook organization